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Bank account problens
I've had to complete verification 3 times to get the usd and other accounts. Now seems to be stuck on verification in progress. Can you help with this please
Unable to verify kyc
An error keeps popping up when I try to click complete kyc and it’s not allowing me to complete it takes me in a loop “Request failed with status code 403”
help
Why haven’t my funds arrived yet? The status shows "declined" on Sorbet. Shouldn’t it be refunded back to my original account? But I haven’t received the refund either.
I need to speak to a human customer service representative.
I need to speak to a human customer service representative.
My account is not being verified
I'm providing original document to verify my account, I'm giving my bank statement I'm facing issue,plz resolve it 🙏.I also attach my document
Never received my transfer for more than week now
it’s more than a week now and I didn’t receive the payment and it’s not reverted back to the sender. looks like this platform is just a scammer! please send me my money back I am not interested to use the platform anymore. The worst experience I have on any money transfer platform
never received my payments send last week!
you guys are saying it’s same day payments collection and it’s a week I didn’t receive my payment! I already submit all the verification documents is this platform a scam!
Unable to Open USD Account
Hello Sorbet Support, I was able to open a EUR account instantly, but when I try to open a USD account, I receive the error: "An unknown error occurred. Please contact support." Could you please help me resolve this issue? Thank you, Zeus
Discrepancy in USD Transfer to USDc
I recently did a transfer to my Sorbet account, however the amount received dos not reasonably correspond to the amount sent, even after accounting for the applicable transaction fees. The difference exceeds what would be expected under normal conditions. Please see attached screenshots with the amount sent from bank and the final amount deposited in the Sorbet account. I request an explanation of how the final credited amount was calculated, with a breakdown of fees, exchange rates if applicable, and other deductions applied. Thank you.
Verification issue
I have completed the verification through persona a million times and I always get the “congratulations you've been verified” screen. But then my sorbet account still shows that I have yet to complete verification. Ive logged out, cleared cache, etc and still 2 months later im still having the same issue.
Verification
I have passed the verification section through persona. But my sorbet dashboard has yet to update as verified.
Wont register my kyb information
Hello, I am experiencing issues with the KYB and KYC. I have uploaded all documents multiple times and then starts over from the beginning. Could you please help me resolve this issue?
Verification process
hello, once I finish my verification process it tells me that it is all complete but Then when I try to set up the ach account tells me the verification failed. Could You please explain why my verification is being rejected? Thanks