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Tell mysorbet how they could make the product more useful to you.

Unlock us account

I'd like to unlock the bank account and currency

funtimesaz012 months ago

Accounts

Hello, I noticed that the verification for my accounts are taking a while Im just wondering is everything okay on you guys end.

anfran302 months ago

Preciso de ajuda

I registered on the site but my verification was blocked. What can I do?

danielluisteia2 months ago

Account review request

Greetings Greetings Daniel Luis Teia, contacting the sorbet team to request assistance. My order was not approved for verification and I would like to know why and ask for help in resolving this issue.

danilochefe012 months ago

My deposit is still processing why??!

My deposit is still processing why??!

ch.somp19982 months ago

Account

very strange, they informed me via email that the account had been approved, but when I entered Sorbet the account was still pending.

anfran302 months ago

Why is it pending for so long? I filled it in correctly and there are no errors at all.

Why is it pending for so long? I filled it in correctly and there are no errors at all.

soorbet123 months ago

Deposit

My deposit is still processing why??!

ch.somp19983 months ago

Why is verify taking so long

Why is it raking so long ti get verified it's been like 4 hours now.

ujaheke44 months ago

In need of help

Kyc is pending and didn't get the opportunity to add my id

lynnmurphey2025244 months ago

Request for Investigation of Outgoing Transfer

Dear Support Team, I would like to request an investigation regarding an outgoing transfer that appears not to have been credited to the beneficiary and has not been returned to our account. Transaction details: Beneficiary: DUE NETWORK SL Beneficiary IBAN: NL09CLRB0007087770 Beneficiary Bank: ClearBank Europe N.V. SWIFT/BIC: CLRBNL2AXXX Amount: 1730eur Payment Reference: DN0007654JK Payment Reason: 124 – Bill payment / utilities According to our records, the payment was successfully submitted. However, the beneficiary has informed us that the funds have not been received. At the same time, the funds have not been returned to our account. Could you please investigate and clarify: Whether the payment has been successfully delivered to the beneficiary bank; Whether the payment is currently pending, under review, or awaiting additional processing; Whether the payment has been rejected or returned; If returned, please provide the return date and reference number; If the payment is currently held by an intermediary or beneficiary bank, please provide the current status and expected resolution timeline. We would appreciate receiving a SWIFT/SEPA trace, payment tracking information, or any available confirmation regarding the current location and status of the funds. As the beneficiary has confirmed non-receipt of the payment, we kindly request urgent assistance in locating the transfer and resolving the matter. Thank you for your support.

office5 months ago

My document has not been approved

I've submitted document but pending for so long

johnce01915 months ago

I've not received incoming payment

I've not received incoming payment Yet since last week Friday what's going on

stringer119856 months ago

Change email

How to change email address

Ivy Zaldivar7 months ago
4

The euro bank name

what’s the Euro bank name

soviceokiki8 months ago
1

Limit per transaction

We like to know limits per transaction on my account thanks

stringer119858 months ago
1

Deposit

My deposit is still processing why??!

naviitooez449 months ago
1