I've not received incoming payment
I've not received incoming payment Yet since last week Friday what's going on
stringer11985 about 1 month ago
💡 Feature Request
I've not received incoming payment
I've not received incoming payment Yet since last week Friday what's going on
stringer11985 about 1 month ago
💡 Feature Request
Inquiry About Refunded Transaction
Dear mysorbet I would like to inquire why the funds sent to my account were refunded. The payment was expected to be credited, but instead, it was returned. Kindly provide the reason for the refund so I can inform my client and have the payment resent accordingly. I would appreciate your prompt response. Thank you.
soviceokiki 2 months ago
📝 Feedback
Inquiry About Refunded Transaction
Dear mysorbet I would like to inquire why the funds sent to my account were refunded. The payment was expected to be credited, but instead, it was returned. Kindly provide the reason for the refund so I can inform my client and have the payment resent accordingly. I would appreciate your prompt response. Thank you.
soviceokiki 2 months ago
📝 Feedback
Pls approve my KYC verification pls
My verification is under review pls approve my KYC verification it take more than 24 hours pld
lawansiniya7 2 months ago
📝 Feedback
Pls approve my KYC verification pls
My verification is under review pls approve my KYC verification it take more than 24 hours pld
lawansiniya7 2 months ago
📝 Feedback
Discrepancy in USD Transfer to USDc
I recently did a transfer to my Sorbet account, however the amount received dos not reasonably correspond to the amount sent, even after accounting for the applicable transaction fees. The difference exceeds what would be expected under normal conditions. Please see attached screenshots with the amount sent from bank and the final amount deposited in the Sorbet account. I request an explanation of how the final credited amount was calculated, with a breakdown of fees, exchange rates if applicable, and other deductions applied. Thank you.
yegressimon 4 months ago
🐞 Bugs
Discrepancy in USD Transfer to USDc
I recently did a transfer to my Sorbet account, however the amount received dos not reasonably correspond to the amount sent, even after accounting for the applicable transaction fees. The difference exceeds what would be expected under normal conditions. Please see attached screenshots with the amount sent from bank and the final amount deposited in the Sorbet account. I request an explanation of how the final credited amount was calculated, with a breakdown of fees, exchange rates if applicable, and other deductions applied. Thank you.
yegressimon 4 months ago
🐞 Bugs
Verification issue
I have completed the verification through persona a million times and I always get the “congratulations you've been verified” screen. But then my sorbet account still shows that I have yet to complete verification. Ive logged out, cleared cache, etc and still 2 months later im still having the same issue.
Shop craze llc 4 months ago
🐞 Bugs
Verification issue
I have completed the verification through persona a million times and I always get the “congratulations you've been verified” screen. But then my sorbet account still shows that I have yet to complete verification. Ive logged out, cleared cache, etc and still 2 months later im still having the same issue.
Shop craze llc 4 months ago
🐞 Bugs
Verification
I have passed the verification section through persona. But my sorbet dashboard has yet to update as verified.
gtoolzllc 4 months ago
🐞 Bugs
Verification
I have passed the verification section through persona. But my sorbet dashboard has yet to update as verified.
gtoolzllc 4 months ago
🐞 Bugs
Completed
There has been no notification of any change in the handling fee.
Why did the handling fee suddenly become so outrageous?
opalerin26026 5 months ago
📝 Feedback
Completed
There has been no notification of any change in the handling fee.
Why did the handling fee suddenly become so outrageous?
opalerin26026 5 months ago
📝 Feedback