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Wallet balance not showing to withdraw funds

Bugs

I received an email that I received funds in my account. However. I do not see any balance in my account. I think there is a bug system issue. I kindly request you to resolve it and let me access my funds.

Posted by arima.0796 ·
Status: Completed1 comment

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Comments1

  • Maher Ayari

    Team•

    Oct 8, 2025

    Thanks for reaching out, and apologies for the inconvenience caused.

    The issue affecting balance visibility has now been resolved. Please note this was purely a display glitch — your funds were never impacted at any point.

    You can now log in and refresh the page; the balance should update shortly (it may take a couple of minutes to reflect).

    If you’re still experiencing any issues or have questions, don’t hesitate to reach out — we’re here to help!

    Maher