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Verfication Issue

Bugs

I tried verifying my identity, but not going through with all possible documents, but it keeps reloading the document upload interface after sending my upload for verification, basic info and selfie works fine, just the document phase which is blocking to move forward

Posted by elarbifedi ·
Status: In Progress2 comments

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Comments2

  • Maher Ayari

    Team•

    Sep 22, 2025

    Thhanks for flagging this. I’ll reach out via email to try to help you get through verification.

    • ALLANDEO

      •

      Oct 28, 2025

      There is a complications verifying my account, I was promoted to take my ID photo which I did snap my driver's license with my phone but still not verifying, I am having difficulties to resolve this please help