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Transfer issue

My friend transferred money to me, but I haven't received it.

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Comments1

  • Saad Ahmed Siddiqui

    Team•

    Jan 6

    Hello,

    Thanks for reaching out.

    We’ve checked the transfer sent on December 30, 2025, and can confirm that it was not credited to your Sorbet account and was refunded back to the sender. No funds are currently held on our side.

    We recommend asking your friend to check with their bank for the refunded amount, as return processing times depend on the sending bank.