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My USD account still locked even My Account Verified

Please check my account i have finished all verify details and its success but my USD account still got locked

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Comments1

  • Maher Ayari

    Team•

    Dec 9, 2025

    Thanks for reaching out, and we sincerely apologize for the inconvenience.

    We can confirm that your account has been granted access to both USD and EUR account details. We're currently looking into why the EUR account info might not be displaying properly on your dashboard.

    In the meantime, you can try creating an invoice and checking if the EUR details appear there when sending it to a client.

    If the issue persists, please don’t hesitate to reach out directly to maher@mysorbet.xyz so we can assist you further.